Privacy Policy
Effective Date: 25/08/2025
At Sushila Web Solutions Pvt. Ltd. (“Company”, “we”, “our”, “us”), we are committed to protecting your privacy and ensuring the security of the information you provide to us. This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit our website www.swebsolutions.in, engage our IT/software services, or make payments through our integrated payment gateways (including Easebuzz).
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email, phone number, billing address, shipping address (if applicable), and payment details.
- Technical Information: IP address, browser type, operating system, and usage statistics.
- Transactional Information: Payment history, invoices, service subscriptions, and transaction IDs.
- Project/Service Information: Any data shared by clients for development, consulting, or IT services.
2. How We Use Your Information
We use your data for the following purposes:
- To provide and manage our software and IT services.
- To process payments and deliver invoices/receipts.
- To communicate with you regarding service updates, support, and promotions.
- To enhance website performance and customer experience.
- To comply with legal, tax, and regulatory requirements.
3. Payment Security
- All online payments are processed securely through third-party payment gateways like Easebuzz.
- We do not store your credit card, debit card, UPI, or net banking details on our servers.
- Payment gateways follow RBI guidelines and PCI-DSS compliance for secure transactions.
4. Data Sharing & Disclosure
We do not sell or rent your personal information. However, we may share your data with:
- Payment processors & banks (Easebuzz, Razorpay, PayU, etc.) for payment processing.
- Third-party service providers (hosting, analytics, cloud platforms) only as necessary to deliver services.
- Regulatory authorities when required by law.
5. Data Retention
We retain personal and transactional data only as long as necessary:
- For ongoing services, active projects, and legal obligations.
- For record-keeping, compliance, and dispute resolution.
6. Cookies & Tracking
- Our website may use cookies to enhance user experience, track analytics, and improve services.
- You may disable cookies in your browser settings, but some features of the site may not function properly.
7. Data Security
We adopt industry-standard security practices to protect your data, including:
- Encrypted servers and SSL-secured communication.
- Restricted access to sensitive information.
- Regular monitoring to prevent unauthorized access.
8. User Rights
You have the right to:
- Access the personal data we hold about you.
- Request corrections or updates.
- Request deletion of your data (subject to legal or contractual obligations).
- Opt-out of marketing communications at any time.
9. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices. We encourage you to review their policies before sharing any data.
10. Updates to Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with the revised effective date. Continued use of our services implies acceptance of the updated policy.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
- Company: Sushila Web Solutions Pvt. Ltd.
- Website: www.sebsolutions.in
- Email: contact@swebsolutions.in
- Phone: +91 83294 18887
✅ This Privacy Policy is payment gateway–compliant (Easebuzz, PayU, Razorpay, etc.) and covers all IT/software service data handling.
